Zaaz - Expert Evaluation

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Zaaz was hired to do an expert evaluation of a website. As part of a cross-functional team, I was the User Experience Designer. We did a heuristic evaluation of the site and provided some guiding principles for future refinements and growth of the site.

Before and after flows

Targeting key funnels we recommended revised flows reducing the number of steps from start to finish.

Zaaz - Expert Evaluation

Home page wireframe

We revised their home page information architecture, calling out key elements while following our recommended guiding principles.

Zaaz - Expert Evaluation

Sub-page wireframe

We revised their sub page information architecture, calling out key page elements while following our recommended guiding principles.

Zaaz - Workflow Example

User Flow

This is a user flow for Windows Live Video Mail. These illustrate workflow touch points initiating from a video mail, email notification.